FAQ

When do I receive tracking information?  Tracking information is emailed to the email address on your order form on the day that your order ships out, you will NOT receive a tracking number as soon as your order is placed.

Return/exchange policy ALL SALES ARE FINAL.

We Do Not have a Return or Exchange Policy unless there is a mistake on our behalf, we will make the  changes to correct it immediately.

NO REFUNDS/NO EXCHANGES /NO CANCELATIONS



How do I maintain my Hair ? Seal your weft, shampoo and condition your hair at least once a month, be sure to tie your hair down



What to do to prevent shedding? ALL hair including your natural hair is gonna give a bit of shed when combing. We recommend seeking a professional to maintain up keep. Gently comb or brush your hair from bottom to top with a wig brush , We recommend you sealing your wefts with weft sealer.



Can bundles/wigs be colored? Yes it can. We kindly recommend seeking a PROFESSIONAL STYLIST for assistance & Dye job tips.

HAIR TIP: When coloring HAIR we recommend not using BW-2 to color hair. FOR BEST RESULTS PLEASE SEEK A PROFESSIONAL .